Information We Collect

We collect information in two main ways:

Information You Provide

When you submit an inquiry (via our contact or inquiry form) or otherwise communicate with us, you may provide:

• Personal Information: e.g. your name, email address, phone number, address, child’s name, child’s age, nature of inquiry, and any other info you choose to provide.

• Optional Details: Any additional details you include in messages (therapeutic needs, scheduling preferences, comments, etc.)

Automatically Collected Information

When you visit the Site, we may automatically collect:

• Device & browser data: IP address, browser type and version, operating system, pages you viewed, time on site, referring URLs.
• Cookies and similar technologies: We use cookies, web beacons, and analytics tools (e.g. Google Analytics) to understand usage patterns, improve the Site, and personalize experience.

How We Use the Information

We may use the data we collect for the following purposes:

• To respond to your inquiries and provide information or services you request
• To communicate with you (e.g. send confirmations, follow-ups, newsletters if you opt in)
• To analyze, improve, and maintain the Site (e.g. performance monitoring, troubleshooting)
• To protect our legal rights and ensure security
• To comply with legal obligations

Children’s Privacy & Special Protections

Because our services involve children, we take children’s privacy seriously:

• The Site’s primary users are parents, guardians, or caregivers contacting us on behalf of a child.
• We do not knowingly collect personal information directly from children under 13 without parental consent.
• If we become aware that we collected personally identifying information from a child under 13 without verifiable parental consent, we will take steps to delete that information.
• If you believe your child under 13 has submitted personal information to us directly, please contact us immediately (see “Contact Us” below).

Sharing & Disclosure of Information

We will not sell, rent, or lease your personal information to third parties. We may share information under the following circumstances:

• Service Providers: We may share data with trusted third-party vendors who assist us in running the Site or providing services (e.g. hosting, email services, analytics). These entities are contractually bound to keep your data confidential and use it only for our purposes.
• Legal Requirements: We may disclose information if required by law, subpoena, regulation, or to protect our rights, property, or safety (or that of our users).
• Business Transfers: If we merge, are acquired, or sell assets, user information may be transferred as part of that transaction (with notice to users).

Cookies, Tracking & Analytics

• We use cookies, local storage, pixel tags, and similar technologies to track Site usage, remember preferences, and analyze traffic.
• You can usually disable cookies through your browser settings; however, doing so may affect Site functionality or features.
• We may use third-party analytics (e.g. Google Analytics) to collect and analyze usage data (aggregated and anonymized).

Data Security & Retention

• We implement reasonable security measures (encryption, access controls, firewalls) to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
• However, no method of transmission over the Internet or storage is completely secure.
• We will keep your personal information only as long as needed for the purposes described here or as required by law.

Your Rights (Depending on Your Location)

Depending on applicable laws (e.g. U.S. state laws, international laws), you may have rights to:

• Access the personal information we hold about you
• Correct or update that information
• Request deletion of your information
• Object to or restrict certain processing
• Opt out of marketing communications
• To exercise any of these rights, please contact us (see below).

External Links

Our Site may contain links to external websites (for example, in blogs or resource pages). We are not responsible for the privacy practices or content of those external sites.